Refund and Returns Policy
At Afiat, we are committed to providing our customers with the highest quality products and exceptional service. We understand that sometimes you may not be completely satisfied with your purchase. That’s why we offer a 100% money-back guarantee.
100% Money-Back Guarantee
If you are not satisfied with our product for any reason, we will gladly refund your money. Please follow the steps below to initiate a return and refund:
Return and Refund Process:
- Contact Us:
- Reach out to our customer service team within 30 days of your purchase.
- You can contact us via WhatsApp at +923186192908 or email us at cs@afiat.pk.
- Provide Details:
- Please provide your order number, the reason for the return, and any relevant details about the issue you encountered with the product.
- Return Instructions:
- Our customer service team will guide you through the return process and provide instructions on how to send the product back to us.
- Product Condition:
- Ensure that the product is returned in its original packaging and condition. Partially used or damaged products may not be eligible for a full refund.
- Processing the Refund:
- Once we receive the returned product and verify its condition, we will process your refund.
- The refund will be issued to the original payment method used for the purchase.
- Please allow 7-10 business days for the refund to appear in your account.
Customer Satisfaction:
Your satisfaction is our top priority. If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us. Our customer service team is here to assist you and ensure you have a positive experience with Afiat.
Thank you for choosing Afiat Premium Mustard Oil. We appreciate your trust and support.
Contact Information:
- WhatsApp: +923186192908
- Email: cs@afiat.pk
We strive to provide the best quality and service to our customers and are committed to resolving any issues promptly and satisfactorily.
